Who We Are

Thomas Viney RHAD

I’ve been in the hearing care industry for 12 years. Having worked for a family company in the past and then going to a national firm it confirmed to me the values that I wanted to portray in our own company. I realised there was potential for a Hearing Centre of Excellence in South Wales where we could focus on providing unequalled diagnostics, technology and care for anyone with hearing related issues. In 2012 we then opened our practice in Sketty.

I’ve trained in Aural health Care and all the different forms of wax removal, I’ve been on courses for tinnitus counselling and still regularly attended professional development courses to improve our practices.

All my free time is taken up running around after my wonderful very active 5 and 2 year old boys and daughter who is 9 months old. I also enjoy coaching and playing for the Swansea Hockey team.

Sian

I have worked for many years on and off in health care environments ranging from Nursing Homes to Medical Receptionist. Due to my parents health issues I looked to reduce my hours and noticed a part time Office Co-ordinator role advertised in Viney. This role has enabled me to have a more suitable work life balance in order to support my parents and continuing working in a Health care environment which suited me perfectly.

My primary roll at Viney is to welcome patients into clinic. I job share with my colleague Rebecca and between us we aim to create a warm and welcome experience to new and existing patients.

Going forward I would like to further my skill set and look into working in Ear Health Care and Microsuction.

In my spare time I spend time with my family, I enjoy walking, reading and going on holidays!

Sharon Palmer Branch Manager

I have worked within the hearing industry for over 12 years and first started as a branch manager within one of the larger companies. I have recently began my full time position at Viney Hearing and I really look forward to meeting everyone.

My primary role is to  create a friendly, welcoming environment for our Patients. I am responsible for the day to day running of the branch, I organise the diaries and help promote hearing awareness within the local community. I am also involved in other various aspects of the business including marketing and keeping up to date with the latest technology.

Outside work I enjoy going to the theatre, a nice glass of red wine and walking my little dog Fox.

Michelle Viney BSc RHAD

Having studied Biology in Exeter University, it felt like the right move to specialise in Audiology and follow in the family footsteps. I can’t believe that was over 10 years ago, time really does fly. Since leaving university I worked for a large national firm for a number of years where I learned great values and patient Care but in 2012 I jumped at the chance to run our own hearing care centre.

I am also trained in Aural health Care and all the different forms of wax removal, I’ve been on courses for tinnitus counselling and attended professional development courses to advance our practices.

I love nothing more than being outdoors horse riding, running or walking the dogs.

Janine Williams RHAD

Having an interest in Sign Language and working with deaf people I qualified as a British Sign Language Interpreter in 1999, where I worked in a deaf school supporting hard of hearing children for 4 years. I decided I wanted to learn more about Hearing Loss and Hearing aids. This led to me working in the NHS for a few years in Audiology and then on to working for 2 major Hearing aid Manufacturers.

I was then offered a position as a Qualified hear care assistant with a National company and worked there for 4 years offering excellent patient care. However, I desperately wanted to qualify as an Audiologist. I then found Viney Hearing, they provided me with the opportunity to train and qualify as a Hearing Aid Audiologist, I graduated in Sept 2016 and I am thoroughly enjoying my new profession. I now run the Whitchurch practice offering all our hearing care services to the Cardiff and surrounding areas.

My spare time is spent with my family, my 2 sons Elijah and Jedaiah months. Either walking our dogs, biking or generally enjoying the outdoors.

Huw Latimer

I have always been a warm and friendly person with a keen interest in helping and caring for others. In the past I have worked as a Teacher in the adult learning sector helping people to develop their IT skills to increase their job prospects. I also did work with people with disabilities, teaching IT skills to improve their quality of life.

I was given the opportunity to Join the Viney Hearing care team in October 2023 to which I embraced. I look forward to developing myself throughout the future and in becoming a Audiologist.

In my spare time I enjoying surfing, bouldering and walking. I also have a keen passion for food.

Debbie Pengelly

Having spent the past 20 years as a hairdresser I was ready for a complete change. I was offered an opportunity to work for Viney Hearing Care as a part time office coordinator. I joined the team in April 2017 and since then I have loved every aspect of my position. My primary roll is to greet our patients and make our existing and new patients feel welcome. I also organise our busy diaries and deal with the manufacturers. I have always been a very social person and have to say I love nothing more than chatting with our patients and learning about their lives.
When I’m not acting as a taxi driver for my 17 year old daughter, I enjoy walking my dog Ollie and spending time with my beautiful pony, Prinnie.

Blair Viney

I started in the Hearing Care industry nearly 40 years ago. My wife and I set up our own Hearing care centre growing the business gradually over the years until we were providing Hearing Care to all of Wales and South England.

I was very pleased when Tom and Michelle decided that they wished to start their own company building on the family values and patient care that we have always been about.

I am now semi-retired, working as a consultant specialising in diagnostic speech mapping. The rest of the time you will find me with my grandchildren or on the golf course with my wife.

Rebecca

I have always had a keen interest in helping and caring for people, so when the opportunity arose for me to join the ranks of the expanding Viney Hearing Care team in April 2018, I jumped at the chance!

My role is to create a warm welcoming and friendly environment for our patients. I am responsible for the day to day running of the branch, organising the diaries, booking appointments and helping to promote hearing awareness within the community.

Outside of work I love listening to live music and catching up with friends and family. I am the last of six siblings and an “Aunty Bekki-boo” to 11 nieces & nephews, so as you can imagine family gatherings are never quiet!! I also love keeping fit, which ranges from outdoor Pilates/yoga stretches & running on the beach.

I am very much looking forward to meeting many more of the Whitchurch community.

Hope to see you soon.

Ben Palmer

I have been working for Viney Hearing Care for the past three and a half years after being given the opportunity by them for a new career path. Throughout this time I have been building my knowledge of the industry and my skills in audiology and patient care. I work in both our Swansea and Cardiff clinics as well as across South Wales doing domiciliary visits, focusing primarily on microsuction and patient aftercare. I have come to find the work very rewarding, particularly when forming a rapport with our regular and ongoing clients and I remain enthusiastic about further development with the company and within the industry.

Ben Ley

I’ve always had an interest in caring for people, and wanting to work in a health care profession. I am a friendly and enthusiastic person who is always seeking to enhance my personal development.

I was formerly working in the NHS as an assistant audiologist. When I was given the opportunity to further my training at Viney Hearing Care, I jumped at the chance! I’m currently a Hearing Care Assistant but I’m studying to be a hearing aid audiologist and I am fully qualified in Aural health care including all the different forms of wax removal.

In my spare time I enjoy keeping fit, I attend the gym daily participating in crossfit and judo. I play senior rugby for Dunvant Rugby Club.