Terms and Conditions

July 2025 Prize Draw terms and conditions

Eligibility

The prize draw is open to all residents in the United Kingdom aged 18 years and over except for employees of Viney Hearing Care, their immediate families, and any third party directly associated with the prize or administration of the prize draw.

How to enter

To enter the Prize Draw you must have a free hearing test with Viney Hearing Care at our Llansamlet branch (16A Axis Court, Mallard Way, Llansamlet, Swansea SA7 0AJ) which shows a hearing loss that would benefit from hearing aids being fitted. The hearing test must be carried out in July 2025. No purchase is necessary. Only one entry per person is permitted.

Winner

The winner will be chosen by a random draw performed either by a computer process or supervised by an independent person. The random draw will take place on Monday 4th August 2025. The winner will be notified by telephone or email (as per the details given to us at entry) within 14 days of the draw taking place. All reasonable efforts will be made to contact the winner however, if the winner cannot be contacted with 14 days then Viney Hearing Care reserve the right to offer the prize to another entry chosen as per the method stated above.

Prize

The winner will receive a pair of rechargeable hearing aids from our Premium range, up to the value of £4,250. In the event that your hearing loss requires only one hearing aid or non-rechargeable hearing aids then we will provide an alternative product from our Premium range, up to the value of £4,250. The prize is non-exchangeable and non-transferable. There is no cash alternative.

Publicity

The winner consents to Viney Hearing Care using their name and/or photograph in any post-winning publicity unless we have been notified of their objection to make this information public at the time of entry.

Limitation of Liability

Insofar as is permitted by law, Viney Hearing Care will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prizes except where it is caused by the negligence of Viney Hearing Care or its employees. Your statutory rights are not affected.

General

Viney Hearing Care reserves the right to amend these terms and conditions at any time and without notice.

Viney Hearing Care reserves the right to amend, void, suspend or cancel the Prize Draw where it becomes necessary to do so.

Participants in the draw are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Viney Hearing Care reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.

Viney Hearing Care shall use and take care of any personal data supplied as described in our Privacy Policy, and in accordance with data protection legislation. By entering the Prize Draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your Prize Draw entry.

These Prize Draw terms and conditions shall be governed by the law of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

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Money Back Guarantee

Money back guarantee – for your complete peace of mind

If, after your second follow up appointment you are not totally satisfied with your new hearing aids, then you can return them to us and we will give you a full refund. It is very rarely necessary for patients to return hearing aids to us. but it’s this kind of commitment to service that makes Viney Hearing Care your best choice for hearing aids and hearing consultation.