Viney Hearing Care offers a complete care service for all hearing needs. We are a centre where anyone can come to address and find support for all hearing related issues. With over 40 years of experience in the hearing industry we can be sure to provide the best results for every patient.
Our exemplary service starts from the first enquiry; from answering any questions you have about hearing loss in a friendly, caring environment, to tailoring a solution to fit your requirements.
The products we supply are the most advanced on the market, from some of the best manufacturers of hearing aids like Oticon, Phonak, Signia, Starkey and Widex.
We are registered with the Health & Care Professionals Council so you can be sure that our service meets their stringent standards.
We offer our full range of hearing care services in our branches in Swansea and Cardiff, as well as Clinics and home visits across South Wales.
Whatever your situation regarding hearing loss, wax removal or hearing aids, to arrange an appointment.
Why Choose Viney Hearing Care?
Our Aim is to provide the highest standards of clinical audiological practice. We combine the latest state of the art technology with professional expertise and exceptional levels of aftercare. We are dedicated to ensuring that each of our patients achieves the maximum amount of benefit possible from their hearing instruments.
Expertise
We are fully qualified Audiologists, with supplementary qualifications in aural health care and tinnitus management allowing us to provide the most comprehensive aftercare service in South Wales. We are registered with the Health Care Practitioners Council HCPC and accredited members of the British Society of Hearing Aid Audiologists BSHAA
Independent
We are completely independent and not tied in to any one particular hearing aid manufacturer. We can therefore recommend the most appropriate hearing device for your individual needs and can select from all of the World’s leading manufacturers such as Oticon, Phonak, ReSound, Signia, Starkey and Widex.
Comprehensive care
We use the latest evidence based testing and fitting procedures so that we can provide objective, measurable benefit to ensure that we have achieved the best results possible with each of our hearing aid fittings. We are the first Hearing clinic in Swansea to offer our patients Microsuction, FREE wax management alongside our aftercare.
No Hard Sell
Many of our competitors focus solely on the sale of hearing aids, rather than on testing the patient, determining the degree of hearing loss, and then looking at all the treatment options.
Transparent Pricing
Our prices are transparent. There are no hidden extras and we are usually about 30% below National Company prices such as Amplifon or Hidden Hearing, and competitive with other local Independents.
Peace of Mind
We offer an extensive trial period with a money back guarantee on all new hearing aid fittings and we provide exceptional levels of ongoing aftercare and support.
Clinical
We offer our services in a professional, clinical setting. We work alongside some of the top ENT surgeons in the UK. So cross referral is easy should the need arise for medical intervention.
The right treatment and solution for you
learn more about a typical patient journey
1.
Assessment of listening needs.
2.
Hearing test, Speech in Noise Test.
3.
Explanation of results and recommendations.
4.
Fitting of your hearing instruments.
5.
Fine Tuning and Follow Up.
6.
5 Star Service Programme.
Sian Holland
Branch Coordinator – Whitchurch
I have worked for many years on and off in health care environments ranging from Nursing Homes to Medical Receptionist. Due to my parents health issues I looked to reduce my hours and noticed a part time role advertised in Viney Hearing. This role has enabled me to have a more suitable work life balance in order to support my parents and continuing working in a Health care environment which suited me perfectly.
My primary role at Viney Hearing is to create a warm and welcome experience for new and existing patients, along with all the day-to-day tasks of running the branch.
Going forward I would like to further my skill set and look into working in Ear Health Care and Microsuction.
In my spare time I spend time with my family, I enjoy walking, reading and going on holidays!
Sharon Palmer
Branch Manager – Sketty
I have worked within the hearing industry for over 12 years and first started as a branch manager within one of the larger companies before moving to Viney Hearing.
My primary role is to create a friendly, welcoming environment for our patients. I am responsible for the day to day running of the branch, I organise the diaries and help promote hearing awareness within the local community. I am also involved in other various aspects of the business including marketing and keeping up to date with the latest technology.
Outside work I enjoy going to the theatre, a nice glass of red wine and walking my little dog Fox.
Janine Williams RHAD
Hearing Aid Audiologist – Whitchurch
Having an interest in Sign Language and working with deaf people I qualified as a British Sign Language Interpreter in 1999, where I worked in a deaf school supporting hard of hearing children for 4 years. I decided I wanted to learn more about Hearing Loss and Hearing aids. This led to me working in the NHS for a few years in Audiology and then on to working for 2 major Hearing aid Manufacturers.
I was then offered a position as a Qualified hear care assistant with a National company and worked there for 4 years offering excellent patient care. However, I desperately wanted to qualify as an Audiologist. I then found Viney Hearing, they provided me with the opportunity to train and qualify as a Hearing Aid Audiologist, I graduated in Sept 2016 and I am thoroughly enjoying my new profession. I now run the Whitchurch practice offering all our hearing care services to the Cardiff and surrounding areas.
My spare time is spent with my husband and two sons, either walking our dogs, biking or generally enjoying the outdoors.
Huw Latimer
Hearing Aid Audiologist – Llansamlet
I have always been a warm and friendly person with a keen interest in helping and caring for others. In the past I have worked as a Teacher in the adult learning sector helping people to develop their IT skills to increase their job prospects. I also did work with people with disabilities, teaching IT skills to improve their quality of life.
I was given the opportunity to Join the Viney Hearing care team in October 2023 to which I embraced and look forward to developing myself throughout the future.
In my spare time I enjoying surfing, bouldering and walking. I also have a keen passion for food.
Debbie Pengelly
Branch Coordinator – Sketty
Having spent the past 20 years as a hairdresser I was ready for a complete change. I was offered an opportunity to work part time for Viney Hearing Care. I joined the team in April 2017 and since then I have loved every aspect of my position.
My primary role is to greet our patients and make our existing and new patients feel welcome. I also organise our busy diaries and deal with the manufacturers. I have always been a very social person and have to say I love nothing more than chatting with our patients and learning about their lives.
Outside of work I enjoy walking my dog Ollie and spending time with my beautiful pony Prinnie.
Ben Palmer
Hearing Aid Audiologist – Sketty
I have been working for Viney Hearing Care for the past three and a half years after being given the opportunity by them for a new career path. I work in our Sketty branch as well as across South Wales doing domiciliary visits, providing our highly rated hearing healthcare.
I find this work very rewarding, particularly when forming a rapport with our regular and ongoing clients and I remain enthusiastic about further development with the company and within the industry.
Ben Ley
Hearing Aid Audiologist – Llansamlet
I’ve always had an interest in caring for people, and wanting to work in a health care profession. I am a friendly and enthusiastic person who is always seeking to enhance my personal development. I was formerly working in the NHS as an assistant audiologist but when I was given the opportunity to further my career at Viney Hearing Care, I jumped at the chance!
In my spare time I enjoy keeping fit, I attend the gym daily participating in crossfit and judo. I play senior rugby for Dunvant Rugby Club.